Booking Terms and Conditions

Apple, Cider, and Orchard Cottages

1. The Property (Apple, Cider or Orchard Cottage) is offered as a holiday rental subject to confirmation by the owners.

2. To reserve the property, the client should complete and sign the Booking Form and return it together with a payment of a non-refundable deposit of £100 per booking (£300 where all three of the cottages are booked). This deposit forms part of the rental payment.

3. A refundable security deposit of £ 100.00 will be due on payment of the balance. This amount shall be returned to the client within 14 days of the end of their stay, less any outstanding charges, excess cleaning costs or significant breakages. This deposit shall not limit the client's liability to the owners.

4. The balance of the rental fee should be paid in full not less than 8 weeks before the start of the rental. If payment is not received by the due date, the owners have the right to give notice that the reservation is to be cancelled. The client is liable to pay the balance in full.

5. Clients are advised to arrange comprehensive travel insurance to include cancellation cover, and insurance for personal belongings and public liability, as this is not covered by the owners. (Don't forget your European Health Insurance Card available free of charge at the Post Office.)

6. The use of the accommodation, equipment or any amenities on site is entirely at the hirer's risk and no responsibility will be accepted for injury, loss or damage to the guests personally, their belongings, or vehicles. The owners are not insured for theft of their guests' belongings.

7. The rental period starts from 4pm on the first day and the cottages must be vacated by 10am on the last day, unless by prior arrangement. The owners shall not be obliged to offer accommodation before the time stated and the Client shall not be entitled to remain after the time stated.

8. The client agrees to be a considerate tenant and ensure all members of their party take good care of the property, and to leave it and its contents in a clean and tidy condition, in the same state as found at the start of the rental. No smoking is permitted inside the cottages. The owners reserve the right to make a deduction from the security deposit for excess cleaning charges (in addition any end of stay cleaning charge), and significant breakages, loss or damages. See 3. above.

9. The client should report immediately of any loss, damage or breakage of equipment or appliances (either to the owners if on the site, or to our keyholder, whose name and telephone number are shown the property information pack), so that it can be dealt with as soon as possible.

10. The owner cannot be responsible for:
a) any temporary stoppage or defect to any public service to the property,
b) any loss, damage or injury from adverse weather conditions, riot, war, strike or any other events beyond the owner's control,
c) for any loss or damage or inconvenience caused to or suffered by the clients if the property was to be destroyed or damaged before the start of the rental, in which case the client would be informed and a full refund would be given.

11. Under no circumstances shall the owner’s liability to the hirer exceed the amount paid by the hirer to the owner for the rental period.

12. Please note that these Booking Terms and Conditions will be included with our confirmation invoice.  Making a booking signifies unconditional acceptance of these Booking Terms and Conditions.


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